Unlimited
Graphic Design.
Flat Monthly Fees.

Frequently asked questions

• Are there any hidden fees?

  No hidden fees. The package price is exactly what you pay monthly. All taxes and fees are included in that price.

• Am I locked into a long-term contract?

  Not at all, you are enrolled on a month-to-month membership and can cancel anytime – hassle-free.

• Do you use design templates?

  At Dsignxt, we deliver custom designs, created from scratch, or designs that are a combination of custom design and customized stock elements. The particular format just depends on what will provide the best output for the client’s brief.   When using any stock elements, we ensure that they are licensed appropriately so that you may use them as the end-user.

• What does “unlimited graphic design" mean?

  It simply means we don't charge you hourly or per project. You're billed a flat monthly rate regardless of how many design projects you submit. Create as many design projects as you want and we'll assign the best available designers to get started right away. Once that design is complete, we'll move onto the next one in your queue - same day.

• Who is Dsignxt for?

  Dsignxt offers graphic design subscriptions, Here’s how they differ: Dsignxt Graphics is our most popular subscription and for good reason! It gives you a wide range of print and digital designs – essentially everything that you’ll need for your day-to-day marketing needs, for our lowest flat monthly fee. And, with every Dsignxt subscription, you can invite as many additional team members as you’d like to help you make and manage design requests at no extra cost! Just choose the subscription you’d like during the checkout process. If you need some more help deciding between these options, or you’d like to help add an additional graphic design subscription, let us know how we can help on the live chat!

• What type of designs can I submit?

  1. Branding: Logos, pitch decks
  2. Digital: Banners, digital ads, social media content
  3. Marketing: Infographics, sales sheet, flyers & posters, business cards
  4. Merch sellers: T-shirts, pop sockets, promotional materials
  5. Print: Books & magazines, packaging & labels, stationaries
  6. And more...
  

• How quick is your turnaround time?

  Our turn-around time depends on the project and the number of revisions. Usually, it’s between 12 – 24 hours for most projects. More complex design project such as a landing page, pitch decks, infographics, and multi-page booklets will require more time.

• How much is the service?

  $370 per month. No set-up fee, no minimum terms, no cancellation penalties. Absolutely no contracts.

• Can I get a discount if I get multiple subscriptions?

  Absolutely. We offer a 30% discount when you add 2 more subscriptions to your account.

• What’s included with my monthly subscription fee?

  With each Dsignxt subscription, you get features that will help you make and manage your design requests with ease. Dsignxt is our power-packed graphic design subscription. Unlike other companies that provide multiple tiers of service and a very limited standard subscription, Dsignxt offers one graphic design subscription. And it includes ALL the designs you need, without having to pay extra premiums. From print and digital designs for your day to day marketing, landing page designs AND GIFS for unique campaigns. We know that your design needs can evolve and vary and so we’ve created one subscription that’s versatile enough to handle everything you need.  

• Who works on my requests?

  Your dedicated design team does! Your team is made up of 1 Project Manager and 3 designers who specialize in different types of design. Based on what you need, your Project Manager will assign your request to the designer best suited to complete it. Once that request is completed, we then move on to your next request. We fulfill your requests two at a time, on a first-requested, first-fulfilled basis. This way you get what you need first, the fastest. If the priority of your requests ever shifts, after you’ve made a request, you can just let your project manager know. They will hit pause on your active requests if possible, and fulfill the task(s) that have become more time-sensitive.

• What are Dsignxt’s business hours?

  Depending on the region you’re located in you’ll be assigned to a team that will be online during the business hours, between Monday to Friday. You’ll be assigned to a team which offers the best coverage for you.

• How does the trial work?

  You sign up, you try us out for 7 days, and you cancel if you decide it’s not the right fit. You are not billed during the trial period. You get billed only after day 7 and you don’t have to sign any contracts to continue with Dsignxt. Our service is delivered month-to-month for a flat monthly rate.

• What details should my design request include?

  Include these details every time for the best results: size, orientation, format (print or digital), preferred colours, inspiration designs, and text copy. The more descriptive you can be, the fewer revisions will be required.

• How do I submit and manage my requests?

  There are two ways you can make requests – through email at hello@dsignxt.com, or through our task management software, Trello.

• How long do requests take to complete?

  We work on your requests on a first-come, first-served basis. They are entered into your design team’s queue in the order that they are received. Your team then works on delivering them. On average you’ll receive designs or revisions in 24 hours with the Dsignxt subscription (this applies to designs like social media posts, web banners, and single-sided print designs). If you need faster outputs you can add on subscriptions as you need them, and cancel them as you don’t.

• How do I get revisions done?

  Your dedicated design team will take care of your design, from first-draft to final product. And all the revisions you need. Just let them know the details of the revisions required, via email or your Trello board.

• How many requests can I submit at a time?

  You can submit an unlimited number of requests. Your dedicated Project Manager will review them, to ensure we have all the details required, and then assign them to your design team. By default, your requests will be completed in the order you submit them. But if you ever need to change the order, or prioritize a certain task, or tasks, you can do so by letting our Project Manager know.   We get it. Sometimes priorities shift and deadlines change. So we’re happy to be as flexible as possible to help you meet yours.

• Can you create print-ready designs?

  We absolutely can! Just be sure to provide these details when making your print requests: Specify whether you need crop/trim marks added. And specify the bleed size if you or your printer has a preference. Or, if they don’t, ask the Dsignxt team to recommend and apply a bleed based on the dimensions of the design. Once you receive your files please double-check that all of the requirements, as per your brief and your printer’s specifications, have been met, before you proceed with printing. We would also highly recommend getting a test print done to make sure that all the elements of your design, including components like QR codes, are displayed with the clarity you need for their intended use. If you, or your printer, require any changes to ensure optimal print output please let us know and we’ll get those edits done as soon as possible.

• How many tasks will my team work on each day?

  As part of the Dsignxt subscription, your Dedicated Design Team will have 2 tasks in progress for you at any given time. As your team completes tasks you’ll see them shift from being “In Progress” to “In Review” and you’ll see new requests getting started.

• How many brands can I submit requests for?

  An unlimited number. We’re happy to help you with as many designs as you need.

• What kind of designs can Dsignxt create?

  * Amazon Graphics
  * Background Removal
  * Billboards
  * Blog Images
  * Book Covers
  * Book Layouts (limited to 2-3 pages during the trial, depending on the amount of content)
  * Booklets (limited to 2-3 pages during the trial, depending on the amount of content)
  * Brochures
  * Business Cards
  * Business Reports (limited to 2-3 pages during the trial, depending on the amount of content)
  * Company Profiles (limited to 2-3 pages during the trial, depending on the amount of content)
  * Corporate Folders
  * Display Ads
  * Ebooks (limited to 2-3 pages during the trial, depending on the amount of content)
  * E-commerce Graphics
  * EDM (Email Direct Mail)
  * Email Signatures
  * Event Invitations
  * Flyers & Posters
  * GIFs
  * Icons
  * Infographics
  * Landing Pages (not included during the trial)
  * Magazine & Newspaper Ads
  * Newsletters
  * Packaging & Labels
  * Podcast Covers
  * Powerpoint Templates (limited to 2-3 slides during the trial, depending on the amount of content)
  * Presentation Decks (limited to 2-3 slides during the trial, depending on the amount of content)
  * Print Ads
  * Product Mockups
  * Promotional Materials
  * Restaurant Menus
  * Signage
  * Social Media Posts & Ads
  * Stationery Sets
  * T-shirt Design
  * Tradeshow Banners
  * Vehicle Wraps
  * Video Thumbnails
  * Web Ads
  * And just about anything that can be designed in PS, AI, or INDD.

• What kind of designs doesn’t Dsignxt do?

  We’re an experienced team but there are a few limits to what we can deliver.
  We don’t fulfill the following types of requests: * 3D/CAD rendering
  * Advanced Animations
  * Advanced Animated Explainers
  * HTML5 ads
  * Coding & development
  * Copywriting
  * Marketing strategy
  * Shooting Videos Or Images
  * Storyboard
  * Transcribing Videos
  * Whiteboard Videos
  * Web, mobile or app design projects
  

• Can I resell any of the designs Dsignxt creates for me?

  If you would like to resell any of the designs that your Dsignxt team creates for you, please be sure to let your Project Manager know when making your design request. Your team will then create your design from scratch, so that you have full rights to sell your design.  

• Tell me more about your team. Where are they located?

  Dsignxt’s HQ is in Chennai, India, and operates in IST. Our design team members, meanwhile, are full-time Dsignxt employees, who work remotely in different time zones. Together we ensure that our clients get timely responses to their inquiries, and have their design requests fulfilled as quickly as they need them to be.
  Dsignxt does not outsource work, or work with freelancers, as an important part of our service is being able to provide consistently high-quality designs to our clients. We also believe in the importance of building strong teams and creating environments that they can thrive in.

• I have a really time-sensitive request. What do I do?

  If a request is especially time-sensitive, you can indicate this when submitting your request details. We’ll do our best to bump it up in the queue and advise you of the delivery time.

• My business is rapidly expanding. Can you keep up?

  Absolutely. If you require more than one subscription to keep up with all your design needs, you can add additional subscriptions at any time. And you can also cancel them at any time, which means you can scale up, or down quickly.
  With each additional subscription that you add, you’ll increase the number of outputs you receive, and the speed at which you receive them. For example, one additional subscription will double the designs you get completed each business day.
  To learn more about adding additional subscriptions, reach out to us on the live chat at www.dsignxt.com, 7 days a week! Or to add an additional subscription, log in to your account at www.dsignxt.com

• How hard is it to cancel a subscription?

  You can email your project manager and request to cancel.